Original Message

If the pilots at my base wanted time off, I had them figure out the coverage and let me know.  If they had problems, I'd help out as needed.  Nobody ever didn't get the time they wanted but we had a pretty good group that was willing to help each other out.

"A lot of times the lead will cover it since he's responsible for scheduling"

The company won't actually put that in writing but depending on the management it was made pretty clear.  This was one of the main reasons why I left HEMS.