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Original Message but most of these companies have long demonstrated that the lower-mid management positions are intended simply as puppets and are not permitted the freedom or authority to make any meaningful changes. The resulting frustration is evident in the turnover rate at that level of management. They are thankless jobs in more than just compensation. Try siding with a pilot/mechanic vs the customer and you'll see just how valuable your input is to them. Under the bus you go...right after the pilot/mechanic.
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