§135.619 Operations control centers.
(a) Operations control center. After April 22, 2016, certificate holders authorized to conduct helicopter air ambulance operations, with 10 or more helicopter air ambulances assigned to the certificate holder's operations specifications, must have an operations control center. The operations control center must be staffed by operations control specialists who, at a minimum—
(1) Provide two-way communications with pilots;
(2) Provide pilots with weather briefings, to include current and forecasted weather along the planned route of flight;
(3) Monitor the progress of the flight; and
(4) Participate in the preflight risk analysis required under §135.617 to include the following:
(i) Ensure the pilot has completed all required items on the preflight risk analysis worksheet;
(ii) Confirm and verify all entries on the preflight risk analysis worksheet;
(iii) Assist the pilot in mitigating any identified risk prior to takeoff; and
(iv) Acknowledge in writing, specifying the date and time, that the preflight risk analysis worksheet has been accurately completed and that, according to their professional judgment, the flight can be conducted safely.
(b) Operations control center staffing. Each certificate holder conducting helicopter air ambulance operations must provide enough operations control specialists at each operations control center to ensure the certificate holder maintains operational control of each flight.